Welcome to NOCO Accents! We aim to ensure a smooth remodeling experience for our clients. Please read our Terms & Conditions carefully to understand our policies before engaging our services.
Quote
A quote from NOCO Accents constitutes an offer to facilitate and coordinate the work described at the specified contract price. All quotes, including any revisions, are valid for 28 days from the date of issue or until the next Bulk Procurement Order (BPO) is placed, whichever occurs first. After this period, NOCO Accents reserves the right to adjust pricing and terms as necessary. After this period, prices may change. Each revised quote will detail the proposed work, and only items explicitly stated in the quote will be included in the project.
Retainers & Final Payment
To formally engage NOCO Accents, a non-refundable initial retainer is required 14 to 180 days before planning/work commences. This deposit signifies your acceptance of these terms and the project specifications as outlined in the most recent CAD render or agreement.
NOCO Accents may request draw payments at any time to ensure uninterrupted progress. The remaining balance is due promptly upon project completion and client approval during the final walk-through. If final payment is not received within seven (7) calendar days of the due date, a late payment interest charge of 8% will apply to the unpaid balance, in accordance with Colorado Revised Statutes § 5-12-102.
Draw Payment Policy
Clients acknowledge that timely draw payments are essential for the uninterrupted progress of the project. If a draw payment is not made when requested by NOCO Accents, work on the project will be paused until the outstanding draw payment has been received. NOCO Accents will provide written notice of the payment due, and work will resume promptly upon receipt of the required payment.
Permits
Clients are responsible for all permit and licensing fees, which may vary by county and municipality. Upon receipt of these fees, NOCO Accents will forward the amounts along with any applicable convenience charges.
Inspections
Clients will be notified in advance of scheduled inspections. It is the client’s responsibility to ensure that someone is present at the property for the entire inspection day. Failure to provide access may result in a failed inspection, which may lead to additional fees.
Client Responsibilities
- Access to Site: Ensure that animals and pets are kept away from the construction site.
- Child Safety: Children must remain away from the construction area for their safety.
- Site Conditions: Understand that the construction site will be dusty and messy. NOCO Accents will pick up after ourselves but will conduct final cleaning ONLY at the end of the project.
- Work Hours: Work will be conducted during two scheduled timeframes for our trades to arrive:
- Morning: 7 AM to noon
- Afternoon: Noon to 5 PM or later (you will be notified if we need to extend past 5 PM).
- Removal of Items: Clients are responsible for removing any personal belongings from the construction site prior to the start of work. This includes, but is not limited to, items such as pool tables, furniture, artwork, and any other valuables.
- Liability Disclaimer: NOCO Accents is not responsible for any damages to personal items left on-site during the construction process. We want to ensure a safe and efficient work environment, and having clear workspaces helps us achieve that. So, please take a moment to clear the area of anything that might be in the way or that you wouldn’t want to see accidentally damaged!
Delays and Project Management
- Material Delays: Unforeseen delays may occur due to supply chain disruptions, material shortages, or other factors beyond our control. Clients are encouraged to remain flexible with scheduling.
- Change Orders: All changes must be discussed with your project manager. Do not engage with trades regarding changes. NOCO Accents reserves the right to stop any trade at any time but will not alter the scope of work without proper documentation and agreement.
- Communication: Clients must go over any change orders with NOCO Accents. Changes will incur additional costs and may affect timelines.
Additional Protections for NOCO Accents
- Clients are responsible for maintaining a safe and accessible work environment.
- NOCO Accents is not liable for any damages or delays caused by factors outside our control.
- All communication regarding changes and updates must be documented to ensure clarity and accountability.
Change Order Policy
At NOCO Accents, we prioritize meeting your expectations. For any modifications to the original scope of work:
- Definition: A Change Order is a formal document outlining changes in scope, materials, or timelines.
- Request Process: Clients must submit a written request detailing the change, reasons, and any relevant deadlines.
- Review and Approval: NOCO Accents will assess the proposed changes and their impact on costs and timelines, providing a response accordingly.
- Cost Implications: Approved Change Orders will incur additional costs, and full payment is required before implementation.
- Timeline Adjustments: Changes may affect the project schedule, and we will communicate necessary adjustments.
- Finalization: Change Orders must be signed by both parties and payment in full to be valid before work commences.
Supply and Material Delay Policy
While we strive to deliver projects on time, unforeseen delays can occur due to:
- Supply chain disruptions
- Material shortages
- Transportation delays
- Weather events or labor shortages
Communication: In the event of a delay, NOCO Accents will notify clients promptly, detailing the nature of the delay and its expected impact on the project timeline. Regular updates will be provided during significant delays.
Houzz Pro Client Dashboard
Upon signing your agreement with NOCO Accents, you will receive access to your Houzz Pro Client Dashboard. This dashboard will be used throughout your project to keep communication, scheduling, and selections organized.
Clients will have access to:
- Messages: Used for project communication, weekly recaps, and upcoming schedule updates.
- Schedule: View upcoming project phases, appointments, and timeline updates.
- Selections Board: Review and approve materials, finishes, fixtures, and design selections.
We encourage clients to regularly check the dashboard for updates and project information.
Allowances in Remodeling
Allowances are a vital aspect of the remodeling process with NOCO Accents, providing clients with flexibility and clarity in budgeting for various elements of their project. This phase encompasses several key components:
- Defining Allowances: NOCO Accents will establish clear allowances for specific categories such as fixtures, finishes, and materials.
- Customization Options: Clients will have the opportunity to customize their selections within the defined allowances.
- Cost Management: We will monitor and manage costs associated with allowances closely.
- Budget Clarity: NOCO Accents is committed to providing clear communication regarding allowances.
NOCO Accents 1 Year Craftsmanship Warranty Policy
NOCO Accents provides a one-year warranty on craftsmanship for all products purchased directly from NOCO Accents or authorized retailers. This warranty covers defects in materials and workmanship under normal use.
Exclusions
This warranty does not cover:
- Natural wear and tear that occurs during normal usage.
- Damage resulting from misuse, abuse, accidents, or alterations.
- Products that have been improperly cared for or maintained.
- Concrete and Flatwork: This warranty specifically excludes any issues related to concrete and flatwork, as these materials can be subject to environmental conditions and settling that are beyond our control.
Claim Process
To initiate a warranty claim, the following steps must be taken:
- Notification: Customers must notify NOCO Accents of any craftsmanship issues within 72 hours of discovering the defect.
- Documentation: Include a detailed description of the issue, photographic evidence, and proof of purchase.
- Review: Upon receipt of your claim, NOCO Accents will review the information provided.
Site Access / Landscaping Disclaimer
Owner acknowledges that normal construction activities, including worker foot traffic, material deliveries, and transportation of tools and materials to and from the work area, may result in minor damage or wear to existing landscaping and turf areas. This may include worn grass paths, soil disturbance, mud, or minor damage along access routes surrounding the project area.
Contractor will use reasonable care to minimize impact to the property; however, repair or restoration of lawn, grass, irrigation, landscaping, or other exterior surfaces affected by normal construction access and operations is excluded from the scope of work unless otherwise specified in writing.
Limitations
This warranty is non-transferable and applies only to the original purchaser. NOCO Accents is not liable for any incidental or consequential damages arising from the use of its products.
Cancellations
We understand plans can change. The following cancellation policy applies:
- Before Work Commences: Written notice is required. Initial retainers will not be refunded.
- After Work Has Begun: Clients are responsible for payment covering all labor, materials, and expenses incurred up to the cancellation date, plus a 20% cancellation fee of the remaining project balance.
- Special-Order Materials: Non-refundable; clients are responsible for full payment of any special-order items.
- Notice Period: A minimum of 7 business days’ notice is required to avoid additional charges.
Disputes
Any disputes regarding invoices or work must be submitted in writing within five days of the invoice date. If no notification is received, payment is due as specified.
Variations and Extras
Unforeseen work or variations will be agreed upon before commencement, with a fixed quotation provided when possible. Otherwise, a rate of $155.00 per hour for carpentry and joinery work will apply, plus materials at cost + 15%.
Important Notes
- NOCO Accents is not responsible for damage caused by movement or vibration during work.
- Clients must inform us of the location of any cables or pipes before work begins.
- Clients are responsible for maintaining the home’s filtration system during the project.
Work Space
Clients should ensure the work area is clear of personal belongings. While we provide dust sheets and professional dust extraction, some fine dust may settle post-work. Please remove fragile items.
Storage of Appliances
In the event that NOCO Accents removes appliances for the purpose of remodeling, clients acknowledge and agree that NOCO Accents shall not be held responsible for any damage that may occur to these appliances while in storage within the client’s home.
Client Responsibilities for Dumpster Accessibility
- Provision of Space: The Client agrees to provide adequate space for dumpsters on the property during the remodeling project. This space must be easily accessible for delivery and pickup.
- Location: The specific location for the dumpsters will be determined in consultation with the Contractor. The Client must ensure that this location is free of obstacles and hazards to facilitate safe access.
- Duration: The Client understands that dumpsters may be required at various stages of the remodeling process. The Client agrees to maintain access to the designated area for the duration of the project.
- Liability: The Client shall be responsible for any damages incurred due to failure to provide adequate access or for any delays caused by restricted access to the dumpsters.
- Notification: The Contractor will provide reasonable notice to the Client regarding when dumpsters will be needed, allowing the Client to prepare the designated area accordingly.
Media
NOCO Accents may take pictures of project progress for our portfolio and marketing purposes. If you prefer not to have your project photographed, please inform us via email at the start of the work.
Changes to Terms and Conditions
NOCO Accents may update these Terms & Conditions periodically. We encourage you to review this policy regularly. This policy was last updated in April 2026.
Client Responsibilities
- Access to Site: Ensure that animals and pets are kept away from the construction site.
- Child Safety: Children must remain away from the construction area for their safety.
- Site Conditions: Understand that the construction site will be dusty and messy. NOCO Accents will pick up after ourselves but will conduct final cleaning ONLY at the end of the project.
- Work Hours: Work will be conducted during two scheduled timeframes for our trades to arrive:
- Morning: 7 AM to noon
- Afternoon: Noon to 5 PM or later (you will be notified if we need to extend past 5 PM).
- Removal of Items: Clients are responsible for removing any personal belongings from the construction site prior to the start of work. This includes, but is not limited to, items such as pool tables, furniture, artwork, and any other valuables.
- Liability Disclaimer: NOCO Accents is not responsible for any damages to personal items left on-site during the construction process. We want to ensure a safe and efficient work environment, and having clear workspaces helps us achieve that. So, please take a moment to clear the area of anything that might be in the way or that you wouldn’t want to see accidentally damaged!
Delays and Project Management
- Material Delays: Unforeseen delays may occur due to supply chain disruptions, material shortages, or other factors beyond our control. Clients are encouraged to remain flexible with scheduling.
- Change Orders: All changes must be discussed with your project manager. Do not engage with trades regarding changes. NOCO Accents reserves the right to stop any trade at any time but will not alter the scope of work without proper documentation and agreement.
- Communication: Clients must go over any change orders with NOCO Accents. Changes will incur additional costs and may affect timelines.
Additional Protections for NOCO Accents
- Clients are responsible for maintaining a safe and accessible work environment.
- NOCO Accents is not liable for any damages or delays caused by factors outside our control.
- All communication regarding changes and updates must be documented to ensure clarity and accountability.
Change Order Policy
At NOCO Accents, we prioritize meeting your expectations. For any modifications to the original scope of work:
- Definition: A Change Order is a formal document outlining changes in scope, materials, or timelines.
- Request Process: Clients must submit a written request detailing the change, reasons, and any relevant deadlines.
- Review and Approval: NOCO Accents will assess the proposed changes and their impact on costs and timelines, providing a response accordingly.
- Cost Implications: Approved Change Orders will incur additional costs, and full payment is required before implementation.
- Timeline Adjustments: Changes may affect the project schedule, and we will communicate necessary adjustments.
- Finalization: Change Orders must be signed by both parties and payment in full to be valid before work commences.
Supply and Material Delay Policy
While we strive to deliver projects on time, unforeseen delays can occur due to:
- Supply chain disruptions
- Material shortages
- Transportation delays
- Weather events or labor shortages
Communication: In the event of a delay, NOCO Accents will notify clients promptly, detailing the nature of the delay and its expected impact on the project timeline. Regular updates will be provided during significant delays.
Houzz Pro Client Dashboard
Upon signing your agreement with NOCO Accents, you will receive access to your Houzz Pro Client Dashboard. This dashboard will be used throughout your project to keep communication, scheduling, and selections organized.
Clients will have access to:
- Messages: Used for project communication, weekly recaps, and upcoming schedule updates.
- Schedule: View upcoming project phases, appointments, and timeline updates.
- Selections Board: Review and approve materials, finishes, fixtures, and design selections.
We encourage clients to regularly check the dashboard for updates and project information.
Allowances in Remodeling
Allowances are a vital aspect of the remodeling process with NOCO Accents, providing clients with flexibility and clarity in budgeting for various elements of their project. This phase encompasses several key components:
- Defining Allowances: NOCO Accents will establish clear allowances for specific categories such as fixtures, finishes, and materials.
- Customization Options: Clients will have the opportunity to customize their selections within the defined allowances.
- Cost Management: We will monitor and manage costs associated with allowances closely.
- Budget Clarity: NOCO Accents is committed to providing clear communication regarding allowances.
NOCO Accents 1 Year Craftsmanship Warranty Policy
NOCO Accents provides a one-year warranty on craftsmanship for all products purchased directly from NOCO Accents or authorized retailers. This warranty covers defects in materials and workmanship under normal use.
Exclusions
This warranty does not cover:
- Natural wear and tear that occurs during normal usage.
- Damage resulting from misuse, abuse, accidents, or alterations.
- Products that have been improperly cared for or maintained.
- Concrete and Flatwork: This warranty specifically excludes any issues related to concrete and flatwork, as these materials can be subject to environmental conditions and settling that are beyond our control.
Claim Process
To initiate a warranty claim, the following steps must be taken:
- Notification: Customers must notify NOCO Accents of any craftsmanship issues within 72 hours of discovering the defect.
- Documentation: Include a detailed description of the issue, photographic evidence, and proof of purchase.
- Review: Upon receipt of your claim, NOCO Accents will review the information provided.
Site Access / Landscaping Disclaimer
Owner acknowledges that normal construction activities, including worker foot traffic, material deliveries, and transportation of tools and materials to and from the work area, may result in minor damage or wear to existing landscaping and turf areas. This may include worn grass paths, soil disturbance, mud, or minor damage along access routes surrounding the project area.
Contractor will use reasonable care to minimize impact to the property; however, repair or restoration of lawn, grass, irrigation, landscaping, or other exterior surfaces affected by normal construction access and operations is excluded from the scope of work unless otherwise specified in writing.
Limitations
This warranty is non-transferable and applies only to the original purchaser. NOCO Accents is not liable for any incidental or consequential damages arising from the use of its products.
Cancellations
We understand plans can change. The following cancellation policy applies:
- Before Work Commences: Written notice is required. Initial retainers will not be refunded.
- After Work Has Begun: Clients are responsible for payment covering all labor, materials, and expenses incurred up to the cancellation date, plus a 20% cancellation fee of the remaining project balance.
- Special-Order Materials: Non-refundable; clients are responsible for full payment of any special-order items.
- Notice Period: A minimum of 7 business days’ notice is required to avoid additional charges.
Disputes
Any disputes regarding invoices or work must be submitted in writing within five days of the invoice date. If no notification is received, payment is due as specified.
Variations and Extras
Unforeseen work or variations will be agreed upon before commencement, with a fixed quotation provided when possible. Otherwise, a rate of $155.00 per hour for carpentry and joinery work will apply, plus materials at cost + 15%.
Important Notes
- NOCO Accents is not responsible for damage caused by movement or vibration during work.
- Clients must inform us of the location of any cables or pipes before work begins.
- Clients are responsible for maintaining the home’s filtration system during the project.
Work Space
Clients should ensure the work area is clear of personal belongings. While we provide dust sheets and professional dust extraction, some fine dust may settle post-work. Please remove fragile items.
Storage of Appliances
In the event that NOCO Accents removes appliances for the purpose of remodeling, clients acknowledge and agree that NOCO Accents shall not be held responsible for any damage that may occur to these appliances while in storage within the client’s home.
Client Responsibilities for Dumpster Accessibility
- Provision of Space: The Client agrees to provide adequate space for dumpsters on the property during the remodeling project. This space must be easily accessible for delivery and pickup.
- Location: The specific location for the dumpsters will be determined in consultation with the Contractor. The Client must ensure that this location is free of obstacles and hazards to facilitate safe access.
- Duration: The Client understands that dumpsters may be required at various stages of the remodeling process. The Client agrees to maintain access to the designated area for the duration of the project.
- Liability: The Client shall be responsible for any damages incurred due to failure to provide adequate access or for any delays caused by restricted access to the dumpsters.
- Notification: The Contractor will provide reasonable notice to the Client regarding when dumpsters will be needed, allowing the Client to prepare the designated area accordingly.
Media
NOCO Accents may take pictures of project progress for our portfolio and marketing purposes. If you prefer not to have your project photographed, please inform us via email at the start of the work.
Changes to Terms and Conditions
NOCO Accents may update these Terms & Conditions periodically. We encourage you to review this policy regularly. This policy was last updated in April 2026.
