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Welcome to NOCO Accents! We aim to ensure a smooth remodeling experience for our clients. Please read our Terms & Conditions carefully to understand our policies before engaging our services.
A quote from NOCO Accents constitutes an offer to facilitate and coordinate the work described at the specified contract price. All quotes, including any revisions, are valid for 28 days from the date of issue or until the next Bulk Procurement Order (BPO) is placed, whichever occurs first. After this period, NOCO Accents reserves the right to adjust pricing and terms as necessary. After this period, prices may change. Each revised quote will detail the proposed work, and only items explicitly stated in the quote will be included in the project.
To formally engage NOCO Accents, a non-refundable initial deposit is required 14 to 60 days before work commences. This deposit signifies your acceptance of these terms and the project specifications as outlined in the most recent CAD render or agreement.
NOCO Accents may request draw payments at any time to ensure uninterrupted progress. The remaining balance is due promptly upon project completion and client approval during the final walk-through. If final payment is not received within seven (7) calendar days of the due date, a late payment interest charge of 8% will apply to the unpaid balance, in accordance with Colorado Revised Statutes § 5-12-102.
Clients acknowledge that timely draw payments are essential for the uninterrupted progress of the project. If a draw payment is not made when requested by NOCO Accents, work on the project will be paused until the outstanding draw payment has been received. NOCO Accents will provide written notice of the payment due, and work will resume promptly upon receipt of the required payment.
Clients are responsible for all permit and licensing fees, which may vary by county and municipality. Upon receipt of these fees, NOCO Accents will forward the amounts along with any applicable convenience charges.
Clients will be notified in advance of scheduled inspections. It is the client’s responsibility to ensure that someone is present at the property for the entire inspection day. Failure to provide access may result in a failed inspection, which may lead to additional fees.
At NOCO Accents, we prioritize meeting your expectations. For any modifications to the original scope of work:
A Change Order is a formal document outlining changes in scope, materials, or timelines.
Clients must submit a written request detailing the change, reasons, and any relevant deadlines.
NOCO Accents will assess the proposed changes and their impact on costs and timelines, providing a response accordingly.
Approved Change Orders will incur additional costs, and full payment is required before implementation.
Changes may affect the project schedule, and we will communicate necessary adjustments.
Change Orders must be signed by both parties and payment in full to be valid.
While we strive to deliver projects on time, unforeseen delays can occur due to:
In the event of a delay, NOCO Accents will notify clients promptly, detailing the nature of the delay and its expected impact on the project timeline. Regular updates will be provided during significant delays.
Delays may necessitate adjustments to the project schedule. We encourage clients to remain flexible and understanding during these times.
Allowances are a vital aspect of the remodeling process with NOCO Accents, providing clients with flexibility and clarity in budgeting for various elements of their project. This phase encompasses several key components:
NOCO Accents will establish clear allowances for specific categories such as fixtures, finishes, and materials. This ensures that clients have a predetermined budget for these items, allowing for informed decision-making throughout the remodeling process.
Clients will have the opportunity to customize their selections within the defined allowances. Whether it’s choosing tile, cabinetry, or appliances, we encourage clients to explore options that fit their style and preferences while remaining within budget.
We will monitor and manage costs associated with allowances closely. If clients choose selections that exceed the established allowance, they will be responsible for paying the difference. We will provide transparent updates, allowing clients to make informed choices about adjustments or upgrades.
Importantly, NOCO Accents is committed to providing clear communication regarding allowances. We will outline all allowances in the project proposal, ensuring clients understand what is included and how it impacts the overall budget.
By incorporating allowances into the remodeling process, we aim to streamline decision-making and minimize delays. This structured approach allows the project to progress smoothly, ensuring that timelines are met without compromising quality.
In summary, allowances play a crucial role in the remodeling process, offering clients flexibility and transparency in budgeting. NOCO Accents is dedicated to managing these allowances effectively, ensuring a seamless and satisfying remodeling experience.
NOCO Accent provides a one-year warranty on craftsmanship for all products purchased directly from NOCO Accent or authorized retailers. This warranty covers defects in materials and workmanship under normal use.
This warranty does not cover:
To initiate a warranty claim, the following steps must be taken:
Customers must notify NOCO Accent of any craftsmanship issues within 72 hours of discovering the defect. Notification must be sent via email to [insert email address].
Include the following in your email:
Upon receipt of your claim, NOCO Accent will review the information provided. If the claim is valid and falls within the warranty terms, we will take appropriate action, which may include repair, replacement, or refund.
This warranty is non-transferable and applies only to the original purchaser.
NOCO Accent is not liable for any incidental or consequential damages arising from the use of its products.
We understand plans can change. The following cancellation policy applies:
Written notice is required. Initial deposits will not be refunded, and costs incurred for materials or planning already completed.
Clients are responsible for payment covering all labor, materials, and expenses incurred up to the cancellation date, plus a 20% cancellation fee of the remaining project balance.
Non-refundable; clients are responsible for full payment of any special-order items.
A minimum of 7 business days’ notice is required to avoid additional charges.
Any disputes regarding invoices or work must be submitted in writing within five days of the invoice date. If no notification is received, payment is due as specified.
Unforeseen work or variations will be agreed upon before commencement, with a fixed quotation provided when possible. Otherwise, a rate of $155.00 per hour for carpentry and joinery work will apply, plus materials at cost + 15%.
Clients should ensure the work area is clear of personal belongings. While we provide dust sheets and professional dust extraction, some fine dust may settle post-work. Please remove fragile items.
In the event that NOCO Accents removes appliances for the purpose of remodeling, clients acknowledge and agree that NOCO Accents shall not be held responsible for any damage that may occur to these appliances while in storage within the client’s home. Additionally, clients understand that the disconnection and subsequent reconnection of these appliances may lead to issues that could affect their functionality. It is the client’s responsibility to ensure that the storage environment is suitable for the appliances and to take necessary precautions to prevent any potential damage. Furthermore, any costs associated with the replacement of appliances due to reconnection issues will be the sole responsibility of the client.
NOCO Accents may take pictures of project progress for our portfolio and marketing purposes. If you prefer not to have your project photographed, please inform us via email at the start of the work.
NOCO Accents may update these Terms & Conditions periodically. We encourage you to review this policy regularly. This policy was last updated in January 2025.
